Information architecture for the World Wide Web
Information architecture for the World Wide Web
Usability Engineering
User-Centered GUI Standards Design: A Case Study
INTERACT '97 Proceedings of the IFIP TC13 Interantional Conference on Human-Computer Interaction
Usability Engineering in Industrial Practice
INTERACT '97 Proceedings of the IFIP TC13 Interantional Conference on Human-Computer Interaction
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Identifying the major defects of a web-site is comparatively easy. The difficult part of web-site usability improvement is managing the organizational politics involved in implementing change. This chapter describes the Rural-Net project, part of a European Union (EU) funded initiative which focused on the use of web technologies in rural areas to improve the social and economic well-being of local residents and businesses. It illustrates the difficulties of trying to please many stakeholders, and discusses the importance of structuring information in a way which speaks the users' language, a vital component for easy navigation of a web-site, especially for inexperienced users. No real names are used throughout.