Decision making support systems: achievements, trends and challenges for

Authors:
Manuel Mora;Guisseppi A. Forgionne;Jatinder N. D. Gupta
Affiliations:
Autonomous University of Aguascalientes, Mexico;University of Maryland, Baltimore County;University of Alabama in Huntsville
Venue:
Decision making support systems: achievements, trends and challenges for
Year:
2002

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The role of decision-making support systems in IT service management processes

Intelligent Decision Technologies - IT Service Management and Engineering: An Intelligent Decision-Making Support Systems Approach

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Abstract