Use of research-based guidelines in the development of websites

  • Authors:
  • Sanjay Koyani;Susan Allison

  • Affiliations:
  • National Cancer Institute;National Cancer Institute

  • Venue:
  • CHI '03 Extended Abstracts on Human Factors in Computing Systems
  • Year:
  • 2003

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Abstract

The Communication Technologies Branch at the National Cancer Institute has been working for the past two years to identify research related to web design and usability and to translate that research into web design guidelines. This effort has resulted in a set of approximately 200 guidelines that have strength of evidence and relative importance ratings. Panel members vary in their opinions on how and when to make the best use of guidelines in the development of websites. They will discuss issues related to translating research to guidelines, validation of guidelines, usability of guidelines themselves, and how to handle conflicting research.