Spam, spam, spam, spam: how can we stop it

  • Authors:

  • Jenny Preece;Jonathan Lazar;Elizabeth Churchill;Hans de Graaff;Batya Friedman;Joseph Konstan

  • Affiliations:

  • University of Maryland Baltimore County, USA;Towson University, USA;FX Palo Alto Laboratory, USA;KPN Mobile, Netherlands;University of Washington, USA;University of Minnesota, USA

  • Venue:
  • CHI '03 Extended Abstracts on Human Factors in Computing Systems
  • Year:
  • 2003

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Abstract

How do we keep our channels of electronic communication, both individual and group, open, while keeping out inappropriate and unrelated materials, such as spam? Does someone other than the intended recipient have the right to control what electronic mail users see? Might this lead to censorship? If others DO have the right to control what e-mail users see, how should this filtering or censorship occur? Are users aware of this filtering? If others are NOT controlling what users receive, what can users themselves do to control their environments to limit the amount of incoming spam? These are some of the topics that this CHI panel will address.