A TANDEM FLUID QUEUE WITH GRADUAL INPUT
Probability in the Engineering and Informational Sciences
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Probability in the Engineering and Informational Sciences
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Performance Evaluation
| Hi-index | 0.01 |
Many real-world situations involve queueing systems in which customers wait for service for a limited time only and leave the system if service has not begun within that time. This paper considers a multiserver queueing system with impatient customers, where the customers arrive according to a Poisson process and the service requirements have a general distribution. A simple and insightful solution is presented for the loss probability. The solution is exact for exponential services and is an excellent heuristic for general service times.