Monotone Optimal Policies for a Transient Queueing Staffing Problem

  • Authors:
  • Michael C. Fu;Steven I. Marcus;I-Jeng Wang

  • Affiliations:
  • -;-;-

  • Venue:
  • Operations Research
  • Year:
  • 2000

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Abstract

We consider the problem of determining the optimal policy for staffing a queueing system over multiple periods, using a model that takes into account transient queueing effects. Formulating the problem in a dynamic programming setting, we show that the optimal policy follows a monotone optimal control by establishing the submodularity of the objective function with respect to the staffing level and initial queue size in a period. In particular, this requires proving that the system occupancy in aG/M/s queue is submodular in the number of servers and initial system occupancy.