How Leaders Foster Self-Managing Team Effectiveness: Design Choices Versus Hands-on Coaching

  • Authors:
  • Ruth Wageman

  • Affiliations:
  • -

  • Venue:
  • Organization Science
  • Year:
  • 2001

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Abstract

This multi-method field study examines the relative effects of two kinds of leader behaviors--design choices and hands-on coaching--on the effectiveness of self-managing teams. Findings show that how leaders design their teams and the quality of their hands-on coaching both influence team self-management, the quality of member relationships, and member satisfaction, but only leaders' design activities affect team task performance. Moreover, design and coaching interact, so that well-designed teams are helped more by effective coaching--and undermined less by ineffective coaching--than are poorly designed teams.