Practical education for improving software usability
CHI '95 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Field methods casebook for software design
Field methods casebook for software design
Ethnocritical heuristics for reflecting on work with users and other interested parties
Computers and design in context
Contextual design: defining customer-centered systems
Contextual design: defining customer-centered systems
Participatory Design: Principles and Practices
Participatory Design: Principles and Practices
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