Designing software architectures for usability

  • Authors:
  • Jan Bosch;Natalia Juristo

  • Affiliations:
  • University of Groningen, NL9700 A V Groningen, The Netherlands;Technical University of Madrid, 28660 Boadilla del Monte. Madrid, Spain

  • Venue:
  • Proceedings of the 25th International Conference on Software Engineering
  • Year:
  • 2003

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Abstract

Usability is increasingly recognized as a quality attribute that one has to design for. The conventional alternative is to measure usability on a finished system and improve it. The disadvantage of this approach is, obviously, that the cost associated with implementing usability improvements in a fully implemented system are typically very high and prohibit improvements with architectural impact. In this tutorial, we present the insights gained, techniques developed and lessons learned in the EU-IST project STATUS (SofTware Architectures That supports USability). These include a forward-engineering perspective on usability, a technique for specifying usability requirements, a method for assessing software architectures for usability and, finally, for improving software architectures for usability. The topics are extensively illustrated by examples and experiences from many industrial cases.