Beyond the interface: encountering artifacts in use
Designing interaction
There's no place like home: continuing design in use
Design at work
Computer-mediated activity: functional organs in social and developmental contexts
Context and consciousness
Designing for instrument-mediated activity
Scandinavian Journal of Information Systems - Special issue on information technology in human activity
Cognitive Work Analysis: Towards Safe, Productive, and Healthy Computer-Based Work
Cognitive Work Analysis: Towards Safe, Productive, and Healthy Computer-Based Work
Design at Work: Cooperative Design of Computer Systems
Design at Work: Cooperative Design of Computer Systems
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For some authors, design does not stop at the artifact sale or deployment [11,16,18,20]. By qualifying appropriating processes of artifacts by users as design in use processes, these authors have opened new perspectives for design [2-5,7,8,11,16-20]. We will present and develop one of these approaches - instrumental approach [16,19] - in the course of two different design situations. We will particularly present design in use processes. We will interest in the relationship between this design and institutional design. To do this, we will base on interviews and analyses of players' and operators' activity and the description of part of the two design processes observed. Finally, we will draw conclusions on the differences and similarities that appear between these two situations.