CobotDS: a spoken dialogue system for chat

Authors:
Michael Kearns;Charles Isbell;Satinder Singh;Diane Litman;Jessica Howe
Affiliations:
Department of Computer and Information Science, University of Pennsylvania;Colleges of Computing, Georgia Institute of Technology;Syntek Capital;Computer Science Department and LRDC, University of Pittsburgh;Laboratory for Artificial Intelligence, Massachussetts Institute of Technology
Venue:
Eighteenth national conference on Artificial intelligence
Year:
2002

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Abstract

We describe CobotDS, a spoken dialogue system providing access to a well-known interact chat server called LambdaMOO. CobotDS provides real-time, two-way, natural language communication between a phone user and the multiple users in the text environment. We describe a number of the challenging design issues we faced, and our use of summarization, social filtering and personalized grammars in tackling them. We report a number of empirical findings from a small user study.