M/G/c/K blocking probability models and system performance

  • Authors:
  • J. MacGregor Smith

  • Affiliations:
  • Department of Mechanical and Industrial Engineering, University of Massachusetts, Marston Hall, Room 111B, Amherst, MA

  • Venue:
  • Performance Evaluation
  • Year:
  • 2003

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Abstract

An exact solution for the M/G/c/K model is only possible for special cases, such as exponential service, a single server, or no waiting room at all. Instead of basing the approximation on an infinite capacity queue as is often the case, an approximation based on a closed-form expression derivable from the finite capacity exponential queue is presented. Properties of the closed-form expression along with its use in approximating the blocking probability of M/G/c/K systems are discussed. Extensive experiments are provided to test and verify the efficacy of our approximate results.