Measurements and Quality of Service Issues in Electronic Commerce Software

  • Authors:
  • Anjali Bhargava;Bharat Bhargava

  • Affiliations:
  • -;-

  • Venue:
  • ASSET '99 Proceedings of the 1999 IEEE Symposium on Application - Specific Systems and Software Engineering and Technology
  • Year:
  • 1999

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Abstract

The performance of network and communication software is a major concern for making the electronic commerce applications in a distributed environment a success. The quality of service in electronic commerce can generically be measured by convenience, privacy/security, response time, throughput, reliability, timeliness, accuracy, and precision. We present the quality of service parameters, software architecture used in e-commerce, experimental data about transaction processing in the internet, characteristics of digital library databases used in e-commerce and communication measurements for such data. We present a summary of e-commerce companies and their status and give an example of electronic trading as an application.