M. Good;R. Campbell;G. Lynch;P. Wright
Digital Equipment Corporation, Nashua, NH;IBM;Tektronic;Univ. of York, Jamaica, NY
Understanding computers and cognition
Integrated software usage in the professional work environment: evidence from questionnaires and interviews
CHI '86 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The organizational interface: a method for supporting end users of packaged software
MIS Quarterly