Conversational hypertext: information access through natural language dialogues with computers

Authors:
T. Whalen;A. Patrick
Affiliations:
Communications Research Center, Ontario, Canada;Communications Research Center, Ontario, Canada
Venue:
CHI '89 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Year:
1989

Citing 1
Cited 2

A relational model of data for large shared data banks

Communications of the ACM

Hypertext challenges in the auditing domain

HYPERTEXT '89 Proceedings of the second annual ACM conference on Hypertext
Dialogue strategies for multimedia retrieval: intertwining abductive reasoning and dialogue planning

MIRO'95 Proceedings of the Final conference on Multimedia Information Retrieval

Quantified Score

Hi-index	0.00

Visualization

Abstract

One need not create a natural language understanding system in order to create a hypertext data base that can be traversed with unconstrained natural language. The task is simplified because the computer creates a constrained context, imposes a non-negotiable topic, and elicits simple questions. Two small hypertext data bases describing the authors' organization and the terms and rules of baseball were implemented on an IBM PC. When ten untrained people were allowed to search through these data bases, 59 per cent of their queries were answered correctly by the first data base and 64 per cent by the second.