Systems Planning in Business-to-Business Electronic Commerce Environments
Information Technology and Management
Implementing electronic data interchange: a nontechnological perspective
International Journal of Electronic Commerce
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Research has shown that EDI and other forms of inter-organizational systems (IOS) are underdeveloped in Europe compared to the USA. Currently most discussions of IOS implementation emphasize technical considerations and pay only scant attention to other factors that affect IOS success. This paper reviews the IOS implementation and operational experience of five Irish organizations, and examines environmental, organizational and implementation issues in an effort to determine their effect on IOS success. The results are presented as five questions that IOS implementators should ask themselves before embarking on such a project.