A metadata filter for intranet portal organizational memory information systems
International Journal of Human-Computer Studies
Collaborative, Task-Specific Information Delivery for Agile Processes
WETICE '03 Proceedings of the Twelfth International Workshop on Enabling Technologies: Infrastructure for Collaborative Enterprises
Concepts for usable patterns of groupware applications
GROUP '03 Proceedings of the 2003 international ACM SIGGROUP conference on Supporting group work
Task-based process know-how reuse and proactive information delivery in TaskNavigator
CIKM '06 Proceedings of the 15th ACM international conference on Information and knowledge management
Integration and verification of semantic constraints in adaptive process management systems
Data & Knowledge Engineering
WM'05 Proceedings of the Third Biennial conference on Professional Knowledge Management
Integrating process learning and process evolution – a semantics based approach
BPM'05 Proceedings of the 3rd international conference on Business Process Management
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We present an evolutionary workflow management system (WMS) that is used as an instrument for increasing control and continuous improvement of workflows. The evolutionary WMS supports two learning cycles in the sense of organizational learning: an inner cycle for learning by doing and an outer cycle for learning by supervision. In cooperation with a manufacturing company, we implemented a prototype of an Organizational Memory Information System (OMIS) based on a large-scale WMS. The system architecture, an application scenario, and the components of the evolutionary WMS are presented. The WMS itself is (a part of) an OMIS: it updates the storage with knowledge that is generated during the execution of business processes and, in turn, uses the stored knowledge for planning, controlling, and executing business processes. The benefits of the suggested approach are mainly resulting from the fact that the OMIS components are highly integrated into the workflow system.