The Psychological Study of Programming
ACM Computing Surveys (CSUR)
The Psychology of How Novices Learn Computer Programming
ACM Computing Surveys (CSUR)
Self-instructional modules: Their development and use by user services
SIGUCCS '80 Proceedings of the 8th annual ACM SIGUCCS conference on User services
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We borrow from research in educational psychology and document design, and from intuitive guidelines to make suggestions about the design of computer documentation. We discuss general characteristics of design, specifics, and different techniques for empirical evaluation of documents.