User services in a network environment

  • Authors:

  • Jay O'Dell;Arthur Scott

  • Affiliations:

  • -;-

  • Venue:
  • SIGUCCS '80 Proceedings of the 8th annual ACM SIGUCCS conference on User services
  • Year:
  • 1980

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Abstract

User services in a network environment are quite different from those in environments with users in close proximity. Communication with remote users with advanced degrees requires different attitudes, knowledge, and techniques. The problems and solutions of education, documentation, software tools, and helping users debug programs over long distances will be presented.