The future for user services

  • Authors:
  • A. Faye Borthick

  • Affiliations:
  • -

  • Venue:
  • SIGUCCS '77 Proceedings of the 5th annual ACM SIGUCCS conference on User services
  • Year:
  • 1977

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Abstract

User Services is firmly entrenched in computing, and it is now time to consider the prospects for its future. That is, what functions will User Services continue to support and what new functions will be added? How will these functions change and in what ways? What must computing professionals in User Services do to prepare themselves for the years ahead? Will the training that is available today be adequate for insuring the growth of computing professionals for User Services over the next decade? This paper explores some of the assumptions that are being made now about the place of computing and technology. With an understanding of the direction of computing technology and societal concerns affecting technological endeavors, User Services people should be able to answer the questions for their own installations.