The psychology of computer programming
The psychology of computer programming
Curriculum recommendations for graduate professional programs in information systems
Communications of the ACM
Curriculum recommendations for undergraduate programs in information systems
Communications of the ACM
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Petroleos Mexicanos is an integrated government-owned company. The company has about 80,000 employees within the entire country, 90% of whom are affiliated with a single union, considered as one of the most powerful in the country. The unionized personnel are mainly blue collar and clerical workers. The non-unionized personnel is management and most of the technical people. For the subject of this paper, the relevant characteristics of the unionized group are: a) They have a rigid job description almost at the level of task descriptions defining in a fuzzy way their interrelationships and the product of their work. b) A Bachelor's degree is not a requirement to apply for a specific job position that is controlled by the union as the result of previous contracts or tradition.