An answer to a user's plea?

  • Authors:
  • D. E. Morgan;J. A. Campbell

  • Affiliations:
  • -;-

  • Venue:
  • SIGME '73 Proceedings of the 1973 ACM SIGME symposium
  • Year:
  • 1973

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Abstract

An era of consumer awareness and power is upon us. Although the great “Silent Majority” of computer system users (or consumers) may not be aware of it yet, the dawn of their era of awareness and power is near! With the development of multiaccess computer systems and networks of computers, the user is beginning to get the opportunity to employ his choice of system to execute his programs. Even now, some fortunate users are no longer constrained to use the possibly inefficient services of the neighborhood computer monopoly, their organization's local computer center. They are able to run their programs at installations that give them the most for their money, merely by punching the buttons of their telephone. As this era dawns, directors of inefficient computer centers must be wary lest their empires wither from lack of users. But alas, the poor user! A few problems must be solved even as his era dawns! How does he know that computing at his local computer centre costs too much? How can he determine which system gives him the “biggest bang for his buck”?