Softwear Reliability
| Hi-index | 0.00 |
What is the charter of a Quality Assurance (Q.A.) department? What are the activities? How are they undertaken? What is the impact of Quality Assurance upon a software product? The structure and operating philosophy of the department are explained in this report as is the definition of the work cycle as applied to a new release of a software product. Comments are made about the interaction between departments: product development, product maintenance, publications, education, field support, product management, marketing, product distribution and quality assurance. While this is a description of the activities of a company involved in developing and marketing software products, the concepts apply to techniques and practices which would also be beneficial to any data processing department that develops in-house application software.