Lurker demographics: counting the silent
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
The active lurker: influence of an in-house online community on its outside environment
GROUP '03 Proceedings of the 2003 international ACM SIGGROUP conference on Supporting group work
ACM Transactions on Computer-Human Interaction (TOCHI)
Non-public and public online community participation: Needs, attitudes and behavior
Electronic Commerce Research
Preferential behavior in online groups
WSDM '08 Proceedings of the 2008 International Conference on Web Search and Data Mining
Relationship between the level of intimacy and lurking in online social network services
Computers in Human Behavior
On participation in group chats on Twitter
Proceedings of the 22nd international conference on World Wide Web
| Hi-index | 0.00 |
In email-based discussion lists (DLs), messages resident in archives, email clients and elsewhere are persistent. One way of examining persistent messages is through the eyes of lurkers. For participants in this study, persistent conversation is an inhibitor to participation, a mechanism for engendering participation, and something to be managed. Participants viewed persistent conversation, especially when it can be retrieved through search mechanisms at a later date, as a loss of security and privacy, and an impediment to public participation. Participants followed conversations to understand the practices and language of a DL. Strategies for reading and managing email were idiosyncratic and goal driven. Some participants were concerned about maintaining access to DL information for future use. Others, more concerned about being overloaded with too much email, focused on eliminating messages. Where possible, design implications are put forward.