RoamWare: an integrated architecture for seamless interaction in between mobile meetings
GROUP '01 Proceedings of the 2001 International ACM SIGGROUP Conference on Supporting Group Work
Extending knowledge management to mobile workplaces
ICEC '04 Proceedings of the 6th international conference on Electronic commerce
MobileEssence: meeting capture on smartphones
Proceedings of the 8th conference on Human-computer interaction with mobile devices and services
Supporting collaborative knowledge creation in mobile working scenarios
CRIWG'10 Proceedings of the 16th international conference on Collaboration and technology
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We have developed and evaluated RoamWare; a mobile physical/virtual meeting support system intended to support knowledge management (KM) in mobile CSCW (Computer Supported Cooperative Work). The design of RoamWare was based on a previous empirical study of knowledge management and mobility at Telia Nära [12]. The evaluation of RoamWare was done in two ways: (1) by exercises and, focus groups and, (2) by demonstration and interviews. The main objective of this research was to explore two issues: 1) The use of the RoamWare system to support knowledge management 2) The way in which RoamWare could be integrated in everyday work. The paper ends by highlighting important aspects of knowledge management of particular concern when designing mobile CSCW systems, as well as summing up the impact of Activity Checklist as an analytical tool and the strengths of using the UMEA approach to guide design of knowledge management systems to support mobile CSCW.