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IHM '06 Proceedings of the 18th International Conferenceof the Association Francophone d'Interaction Homme-Machine
What happened to remote usability testing?: an empirical study of three methods
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Enhancing Wikipedia Editing with WAI-ARIA
USAB '09 Proceedings of the 5th Symposium of the Workgroup Human-Computer Interaction and Usability Engineering of the Austrian Computer Society on HCI and Usability for e-Inclusion
UI-HCII'07 Proceedings of the 2nd international conference on Usability and internationalization
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Synchronous remote usability testing: a new approach facilitated by virtual worlds
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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The proceedings of the 13th international ACM SIGACCESS conference on Computers and accessibility
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Traditional usability testing methods are difficult to use in producing web sites and web applications mainly because of the decreased development times that companies demand for this type of software. Users of web sites have diverse platforms, computer expertise, and expectations. Companies want to use web sites to sell merchandise and provide services to customers. Therefore, it is essential to make usability a high priority in the development of web-based software. How can we resolve this seemingly contradictory situation? We believe that usability testing tools that are remote, rapid, and automated will be helpful in providing more usability information in a shorter time and in a form that can be immediately useful to usability professionals. In this paper, we discuss the approach we have taken to designing such tools. We currently have several tools available for public use that will also be discussed in this paper. Our next steps will be to conduct methodological studies to validate the use of these tools.