Extending Ecological Interface Design principles: A manufacturing case study
International Journal of Human-Computer Studies
The development of a cognitive work analysis tool
EPCE'07 Proceedings of the 7th international conference on Engineering psychology and cognitive ergonomics
Task analysis for behavioral factors evaluation in work system design
HCD'11 Proceedings of the 2nd international conference on Human centered design
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This paper discusses the challenges of applying tools associated with Cognitive Work Analysis to a domain that is quite different from the process control domain in which Cognitive Work Analysis was developed. The context of the paper is the design of a decision support system to aid scheduling of tasks within a manufacturing domain typical of job shops. The constraints in the supervisory control of a discrete manufacturing system are more intentional than physical. The paper explores the problems that arise with an intentional system and discusses how they might be overcome.