Packaging and Disseminating Lessons Learned from COTS-Based Software Development
SEW '02 Proceedings of the 27th Annual NASA Goddard Software Engineering Workshop (SEW-27'02)
Software maintenance seen as a knowledge management issue
Information and Software Technology
A three-tier knowledge management scheme for software engineering support and innovation
Journal of Systems and Software
Information and Software Technology
Aggregation of experiences in experience factories into software patterns
ACM SIGSOFT Software Engineering Notes
Tool support for disseminating and improving development practices
Software Quality Control
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Most businesses rely on the fact that their employeespossess relevant knowledge and that they can apply it tothe task at hand. The problem is that this knowledge is notowned by the organization. It is owned and controlled byits employees. Maintaining an appropriate level ofknowledge in the organization is a very important issue. Itis, however, not an easy task for most organizations and itis particularly problematic for software organizations, which are human and knowledge intensive. Knowledgemanagement is a relatively new area that has attempted toaddress these problems. This paper introduces anapproach called the Knowledge Dust to Pearls approach. This approach addresses some of the issues withknowledge management by providing low-barriermechanisms to "jump start " the experience base. Thisapproach allows the experience base to become moreuseful more quickly than traditional approaches. Thispaper describes the approach and gives an example of itsuse at the Fraunhofer Center for Experimental SoftwareEngineering -Maryland.