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CAiSE '00 Proceedings of the 12th International Conference on Advanced Information Systems Engineering
Web Component: A Substrate for Web Service Reuse and Composition
CAiSE '02 Proceedings of the 14th International Conference on Advanced Information Systems Engineering
Service Representation, Discovery, and Composition for E-marketplaces
CooplS '01 Proceedings of the 9th International Conference on Cooperative Information Systems
Distributed and Parallel Databases
Mining of ad-hoc business processes with TeamLog
Data & Knowledge Engineering
Event-driven Video Awareness Providing Physical Security
World Wide Web
A flexible, object-centric approach for business process modelling
Service Oriented Computing and Applications
Collaborative coordination of activities with temporal dependencies
OTM'10 Proceedings of the 2010 international conference on On the move to meaningful internet systems - Volume Part I
Specification and management of policies in service oriented business collaboration
BPM'05 Proceedings of the 3rd international conference on Business Process Management
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Processes for crisis mitigation must permit coordination flexibility and dynamic change to empower crisis mitigation coordinators and experts to deal with the unexpected situations. However, such mitigation processes must also provide enough structure to prevent chaotic response and increase mitigation effectiveness. Such combination of structure and flexibility cannot be effectively supported by existing workflow or groupware technologies.In this paper, we introduce the Collaboration Management Infrastructure (CMI) and describe its capabilities for supporting crisis mitigation processes. CMI provides a comprehensive Collaboration Management Model (CMM) and a corresponding federated system. CMM supports process templates that provide the initial activities, control and data flow structure, and resources needed to start mitigating a variety of crisis situations.In the event of a crisis, the appropriate process template is selected and instantiated. Crisis mitigation is achieved by escalating the instantiated process template. Escalation involves selecting and adding new process templates, creating new activities, roles, and task forces as needed to deal with the current demands in the crisis, and delegating responsibilities to process participants and task forces. CMM provides advanced composable primitives that empower crisis mitigation coordinators and experts to escalate the process. We provide an overview of the implementation of a federated CMI system and discuss our initial experience with various applications in the area of crisis management.