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Communications of the ACM
Designing the user interface (2nd ed.): strategies for effective human-computer interaction
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UIST '92 Proceedings of the 5th annual ACM symposium on User interface software and technology
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CHI '95 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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ACL '90 Proceedings of the 28th annual meeting on Association for Computational Linguistics
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SIGDIAL '00 Proceedings of the 1st SIGdial workshop on Discourse and dialogue - Volume 10
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Multimodal dialogue systems: a case study for interactive TV
ERCIM'02 Proceedings of the User interfaces for all 7th international conference on Universal access: theoretical perspectives, practice, and experience
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Proceedings of the 2011 ACM Symposium on Applied Computing
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KES-AMSTA'11 Proceedings of the 5th KES international conference on Agent and multi-agent systems: technologies and applications
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UMICS'04 Proceedings of the Second CAiSE conference on Ubiquitous Mobile Information and Collaboration Systems
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Proceedings of the 11th european conference on Interactive TV and video
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CHI '13 Extended Abstracts on Human Factors in Computing Systems
Journal of Ambient Intelligence and Smart Environments
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Many studies have shown the advantages of building multimodal systems, however not in the interactive TV application context. This paper reports on a qualitative study of a multimodal program guide for interactive TV. The system was designed by adding speech interaction to an already existing TV program guide. Study results indicate that spoken natural language input combined with visual output is preferable for TV applications. Furthermore, the user feedback requires a clear distinction between the dialogue system's domain result and system status in the visual output. Consequently, we propose an interaction model that consists of three entities: user, domain results, and system feedback.