Improving the Usability of E-Commerce Applications using Business Processes
IEEE Transactions on Software Engineering
Playing the game: HCI careers in the competency era
HCIEd'09 Proceedings of the 2009 international conference on HCI Educators: playing with our Education
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From the Publisher:This book is not just about how to make websites pretty, and it's not just another tirade about what is wrong with the Web. It goes in depth and grapples with challenging usability issues at the heart of many Web bloopers. It offers solid and sound advice on avoiding or fixing these problems. It is written with a sense of humor and is sprinkled with relevant cartoons and numerous screen images illustrating problems and solutions. Reading this book will help you make your websites better.