gIBIS: a hypertext tool for exploratory policy discussion
ACM Transactions on Information Systems (TOIS)
Object-oriented modeling and design
Object-oriented modeling and design
Communications of the ACM - Special issue on analysis and modeling in software development
Extending and formalizing the framework for information systems architecture
IBM Systems Journal
Groupware and social dynamics: eight challenges for developers
Communications of the ACM
An overview of workflow management: from process modeling to workflow automation infrastructure
Distributed and Parallel Databases - Special issue on software support for work flow management
Augmenting organizational memory: a field study of answer garden
ACM Transactions on Information Systems (TOIS)
Organizational memory information systems: a domain analysis in the object-oriented paradigm
Information Resources Management Journal
Managing process knowledge for decision support
Decision Support Systems - From information retrieval to knowledge management: enabling technologies and best practices
Knowledge Management Tools
Systems Analysis and Design Methods
Systems Analysis and Design Methods
Context-Aware, Proactive Delivery of Task-Specific Information: The KnowMore Project
Information Systems Frontiers
Working Knowledge: How Organizations Manage What They Know
Working Knowledge: How Organizations Manage What They Know
Toward a Technology for Organizational Memories
IEEE Intelligent Systems
Adding Workflow Analysis Techniques to the IS Development Toolkit
HICSS '98 Proceedings of the Thirty-First Annual Hawaii International Conference on System Sciences-Volume 4 - Volume 4
Organizational Memory Information Systems: Characteristics and Development Strategies
HICSS '97 Proceedings of the 30th Hawaii International Conference on System Sciences: Information Systems Track-Collaboration Systems and Technology - Volume 2
Dynamic Workflow Management: A Framework for Modeling Workflows
HICSS '97 Proceedings of the 30th Hawaii International Conference on System Sciences: Information Systems Track—Internet and the Digital Economy - Volume 4
Project memory: information management for project teams
Journal of Management Information Systems - Special section: Managing virtual workplaces and teleworking with information technology
Sharing and Reusing Learning Experiences " The Knowledge Management Perspective
ICALT '05 Proceedings of the Fifth IEEE International Conference on Advanced Learning Technologies
Model management decision environment: a web service prototype for spreadsheet models
Decision Support Systems
Expert Systems with Applications: An International Journal
Towards defining dimensions of knowledge systems quality
Expert Systems with Applications: An International Journal
Representing organizational memory for computer-aided utilization
Journal of Information Science
Journal of Management Information Systems
Collaborative relevance assessment for task-based knowledge support
Decision Support Systems
Tracing variations in software product families
Communications of the ACM
Knowledge management in mobile environment
International Journal of Networking and Virtual Organisations
Using peer-to-peer technology for knowledge sharing in communities of practices
Decision Support Systems
An approach for incorporating quality-based cost---benefit analysis in data warehouse design
Information Systems Frontiers
Information Processing and Management: an International Journal
Reuse of knowledge assets from repositories: A mixed methods study
Information and Management
The relationship between citations and number of downloads in Decision Support Systems
Decision Support Systems
AN IMPROVED KNOWLEDGE-ACQUISITION STRATEGY BASED ON GENETIC PROGRAMMING
Cybernetics and Systems
Exploiting and transferring presentational knowledge assets in R&D organizations
Expert Systems with Applications: An International Journal
Price Mechanism for Knowledge Transfer: An Integrative Theory
Journal of Management Information Systems
A context-based model for Knowledge Management embodied in work processes
Information Sciences: an International Journal
Knowledge management systems and organizational knowledge processing challenges: A field experiment
Decision Support Systems
Learning dynamic information needs: A collaborative topic variation inspection approach
Journal of the American Society for Information Science and Technology
Task-based K-Support system: disseminating and sharing task-relevant knowledge
Expert Systems with Applications: An International Journal
A new method of requirements engineering process design
ACST '08 Proceedings of the Fourth IASTED International Conference on Advances in Computer Science and Technology
Multi-level contextual product development knowledge management in PLM
International Journal of Computer Applications in Technology
Research on knowledge management based on the scheduling flow of water resources
FSKD'09 Proceedings of the 6th international conference on Fuzzy systems and knowledge discovery - Volume 2
A conceptual graph approach to semantic similarity computation method for e-service discovery
International Journal of Knowledge Engineering and Data Mining
Understanding documentation and reconstruction requirements for computer-assisted decision processes
Decision Support Systems
Decision-making in-socio and in-situ: Facilitation in virtual worlds
Decision Support Systems
Modelling framework of a traceability system to improve knowledge sharing and collaborative design
CSCWD'05 Proceedings of the 9th international conference on Computer Supported Cooperative Work in Design II
Retrieving digital artifacts from digital libraries semantically
ICIC'05 Proceedings of the 2005 international conference on Advances in Intelligent Computing - Volume Part I
ASWC'06 Proceedings of the First Asian conference on The Semantic Web
A context model for semantic mediation in web services composition
ER'06 Proceedings of the 25th international conference on Conceptual Modeling
Customer Knowledge Management and E-commerce: The role of customer perceived risk
International Journal of Information Management: The Journal for Information Professionals
A situation model to support awareness in collaborative design
International Journal of Human-Computer Studies
Proactive search enabled context-sensitive knowledge supply situated in computer-aided engineering
Advanced Engineering Informatics
International Journal of Knowledge Management
Discovering role-based virtual knowledge flows for organizational knowledge support
Decision Support Systems
International Journal of Business Information Systems
International Journal of Computer Applications in Technology
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Knowledge repositories have been implemented in many organizations, but they often suffer from non-use. This research considers two key design factors that cause non-use: the extra burden on users to document knowledge in the repository, and the lack of a standard knowledge structure that facilitates knowledge sharing among users with different perspectives. We propose a design of a knowledge management system called KnowledgeScope that addresses these problems through (1) an integrated workflow support capability that captures and retrieves knowledge as an organizational process proceeds, i.e., within the context in which it is created and used, and (2) a process meta-model that organizes that knowledge and context in a knowledge repository. In this paper, we describe this design and report the results from implementing it in a real-life organization.