An Agent Framework for Intranet Document Management
Autonomous Agents and Multi-Agent Systems
A survey of internet support for knowledge management/organizational memory systems
Knowledge management
Proposing a new architecture for mobile information and consultation support systems
TELE-INFO'05 Proceedings of the 4th WSEAS International Conference on Telecommunications and Informatics
The corporate portal as information infrastructure: towards a framework for portal design
International Journal of Information Management: The Journal for Information Professionals
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This paper considers the adoption of Intranet technology as a vehicle for developing an organisation-wide knowledge management system. The Intranet is described as a de-centred or open technology, which therefore has the potential for multiple interpretations and effects. At the same time, the Intranet is often promoted as a collaborative communication technology. The design and implementation of the Intranet within a large global bank demonstrates the problem of using the Intranet for corporate collaboration, given the interpretive flexibility inherent within the technology. Rather than create a centripetal force, integrating individuals across this particular organisation, the Intranet, ironically, actually created a centrifugal force which reinforced the existing functional and national barriers with electronic knowledge silos.