The use of group support systems in focus groups: Information technology meets qualitative research
Computers in Human Behavior
A longitudinal analysis of language behavior of deception in e-mail
ISI'03 Proceedings of the 1st NSF/NIJ conference on Intelligence and security informatics
Journal of Management Information Systems
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Electronic communication is vulnerable to deceit on the part of senders, and to the less than stellar performance of most people at detecting deceit. Despite considerable research over the years into both computer-mediated communication and deception, there has been little research at the intersection of these two research streams. We review past research and suggest a model for investigating their intersection, focusing on group support systems as an electronic medium. We focus on how successful people are at deceiving others through computer-mediated communication, and how successful people are at detecting such deception. We suggest three propositions for guiding such research.