Implementation of Information Technology in Developing Countries: Experiences of a Mongolian Internet Service Provider

  • Authors:
  • Harvey G. Enns;Sid L. Huff

  • Affiliations:
  • -;-

  • Venue:
  • HICSS '99 Proceedings of the Thirty-second Annual Hawaii International Conference on System Sciences-Volume 7 - Volume 7
  • Year:
  • 1999

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Abstract

Internet Service Providers (ISPs) in developing countries experience great difficulties in the implementation of technologies that provide Internet access. These difficulties include technical challenges such as poor telecommunication infrastructure and lack of technological readiness. This paper initially examines the factors that lead to successful implantation of information technology projects in developing countries and presents a framework which categorizes these factors into environmental, technical, interorganizational, and intraorganizational components. The paper then reports one company's efforts in implementing telecommunications projects to allow Internet access for Mongolian organizations and individuals. The paper concludes by illustrating how the framework explains successful implementation in developing countries.