Effects of community size and contact rate in synchronous social q&a
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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Abstract: An earlier study by M. Masoodian et al. (1995) has examined the impact of different human-to-human communication modes on computer supported work involving groups of two people. Based on the findings of this study an experiment was designed to explore the relative impact of face-to-face and audio-only communication modes in supporting shared-workspace interaction between groups of three people. This paper describes the experiment, and examines its findings with the aim of establishing the relationship between the effectiveness of the various communication modes and the group size.