A distributed personalized news system based on mobile agents
ACM-SE 36 Proceedings of the 36th annual Southeast regional conference
Introduction: personalized views of personalization
Communications of the ACM
Automatic personalization based on Web usage mining
Communications of the ACM
An architecture for IN-internet hybrid services
Computer Networks: The International Journal of Computer and Telecommunications Networking - Special issue on intelligent networks and internet convergence
IEEE Internet Computing
Proceedings of the International Workshop on Policies for Distributed Systems and Networks
POLICY '01 Proceedings of the International Workshop on Policies for Distributed Systems and Networks
ECA Rule Processing in Distributed and Heterogeneous Environments
DOA '99 Proceedings of the International Symposium on Distributed Objects and Applications
IEEE Communications Magazine
Beyond IN and UPT-a personal communications support system based on TMN concepts
IEEE Journal on Selected Areas in Communications
Network policy languages: a survey and a new approach
IEEE Network: The Magazine of Global Internetworking
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The continuous evolution of the Internet and computerized technologies contribute to make technology-based communicationmore complicated and difficult to master. In turn, users become more demanding and better informed about real provideroffers for added-value services and features that allow the integration or the interoperability of different applications, devices,and terminals, possibly acquired from multiple providers.In this scenario, "personalization" represents the possibility for a user to filter incoming communication requests, and toprocess them according to personal preferences and lifestyle.This paper describes a policy-based approach to personalization. The basic idea is to use a generalized user-oriented policyconcept, at a higher level of abstraction than policies in networking. User-oriented policies define how communication shouldbe handled by software architecture, according to a user-oriented perception of services, and abstracting from heterogeneitylike difference in networks, communication protocols, applications, and devices/terminals.Due to the high-level policy-based approach we have used, we may apply personalization also to advanced scenarios likeservices over converged networks: in our approach, policies represent personalization in an abstract way, and network andservice technologies are transparently integrated in a component-based software architecture to which personalizedcommunication is delegated. Our policy-based approach also shows how policies can be profitably applied in a contextdifferent from networking.