Critical issues in abandoned information systems development projects
Communications of the ACM
Communications of the ACM
Blowing the whistle on troubled software projects
Communications of the ACM
Digital: The Y2K e-commerce tumble
Communications of the ACM
Changing Your Endgame Strategy
IEEE Software
A Defined Process For Project Postmortem Review
IEEE Software
Identifying Software Project Risks: An International Delphi Study
Journal of Management Information Systems
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This paper serves as a stimulus to investigators to examine the role project postmortem analyses plays in learning from abandoned electronic commerce (e-commerce) projects. While prior research has identified the importance of the review process, there has been very little research on project postmortems on abandoned e-commerce projects. The case demonstrates six critical factors to conduct succesful project reviews, highlights cultural impacts that might influence their effectiveness and offers several important managerial guidelines. Finally, when analyzing mistakes and their principal causes, there is one important lesson that we should learn. That is, all organizations make mistakes and there is the potential for learning from abandonment experiences.