I see evidence of research...what about design?
interactions - Societal interfaces: solving problems, affecting change
Introducing usability roles in public authorities
Proceedings of the 5th Nordic conference on Human-computer interaction: building bridges
Hello World! --- Experiencing Usability Methods without Usability Expertise
INTERACT '09 Proceedings of the 12th IFIP TC 13 International Conference on Human-Computer Interaction: Part II
How do developers meet users?: attitudes and processes in software development
DSVIS'06 Proceedings of the 13th international conference on Interactive systems: Design, specification, and verification
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