Designing for privacy in a multi-agent world
AAMAS'02 Proceedings of the 2002 international conference on Trust, reputation, and security: theories and practice
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Privacy has recently become a prominent issue in the context of electronic commerce Web sites. Increasingly, privacy policies posted on such Web sites are receiving considerable attention from the government and consumers. In this paper we present a taxonomy for Web site privacy requirements. We have used goal-mining, the extraction of pre-requirements goals from post-requirements text artifacts, as a technique for analyzing privacy policies. The identified goals are useful for analyzing implicit internal conflicts within privacy policies and conflicts with the corresponding web sites and their manner of operation. These goals can also be used to reconstruct the implicit requirements met by the privacy policies. We present the results of our analysis of 23 Internet privacy policies for companies in three health care industries: pharmaceutical, health insurance and online drugstores.