Factors Affecting End-User Computing Skills

  • Authors:

  • Timo Auer

  • Affiliations:

  • -

  • Venue:
  • Factors Affecting End-User Computing Skills
  • Year:
  • 1998

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Abstract

This paper reports on the results of a study examining factors having an impact on the skills in end-user computing. Based on existing literature a research model is presented and empirically tested. The analysis suggest, that IS usage (intensity and variety of use) and self-motivation have a direct impact on current skill level of end users, and self-motivation and favorable IS attitudes on IS usage. Organizational support was found to have a direct impact on IS attitudes and only a very limited impact on usage. Training activity instead did not have any impact either on usage or skills.