A formal interface design methodology based on user knowledge
CHI '86 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The empirical study of knowledge elicitation techniques
ACM SIGART Bulletin - Special issue on knowledge acquisition
A new approach to knowledge acquisition by repertory grids
CIKM '93 Proceedings of the second international conference on Information and knowledge management
Intelligent decision support methods: the science of knowledge work
Intelligent decision support methods: the science of knowledge work
Knowledge engineering and management: the CommonKADS methodology
Knowledge engineering and management: the CommonKADS methodology
An Approach to Knowledge Acquisition Based on the Structure of Personal Construct Systems
IEEE Transactions on Knowledge and Data Engineering
IEEE Transactions on Fuzzy Systems
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This paper shows how fuzzy repertory table technique (Castro et al., 2001) can be used as a simple decision support system for helping to a manager of a company when he is faced with a choice in which the options are clear (for instance, the choice of a suppliers from among all existing suppliers, or the choice of sell one product from among all existing posiblities). The manager must analyse each option making use of his knowledge, with the aim to highlight its characteristic qualities which are admirable in themselves or useful for our purpose and also its defective qualities. Next, the manager choices the more advantageous opcion according to this information. When the possible options are clear, the analysis implies make comparisons among the several options. Thus, the manager find out the characteristic and defective qualities associated to each option. With the suggested method in this paper, we identity the relevant information (characteristic and defective) associated to each option and recommend one option according to this information.