Information Exchange and Use in GSS and Verbal Group Decision Making

  • Authors:

  • Alan R. Dennis;Kelly M. Hdmer;Nolan J. Taylor;Anthony Polito

  • Affiliations:

  • -;-;-;-

  • Venue:
  • HICSS '97 Proceedings of the 30th Hawaii International Conference on System Sciences: Information Systems Track-Collaboration Systems and Technology - Volume 2
  • Year:
  • 1997

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Abstract

The purpose of this study was to investigate the effectsof GSS use on the exchange and use of information ingroup decision making under two conditions: when therewas and was not a majority/minority split of opinion inthe group. When there was a distinct majority/minority,groups using a GSS exchanged more information, madebetter decisions, and took no more time than when theydid not use a GSS In the uniform treatment where therewas no majority/minority, groups using a GSS exchangedmore information, but made worse decisions, and tookmore time than when they did not use a GSS.