Task and Technology Interaction (TTI): A Theory of Technological Support for Group Tasks

Authors:
Ajaz R. Rana;Murray Turoff;Starr Roxanne Hiltz
Affiliations:
-;-;-
Venue:
HICSS '97 Proceedings of the 30th Hawaii International Conference on System Sciences: Information Systems Track-Collaboration Systems and Technology - Volume 2
Year:
1997

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Abstract

The Group Support Systems' (GSS) research literature,filled with disjointed empirical investigations, yearns for atheory to guide researchers and practitioners in theirefforts to prescribe support technologies for a given grouptask. A theory of Task and Technology Interaction (TTI) isproposed as a viable approach for guiding the research,and offering practical guidelines for MIS/GSSpractitioners. The TTI is based upon a reinterpretation ofcontemporary conceptualizations of group supporttechnologies and a new representation of group tasks.Central to the proposed conceptualizations are thefunctional requirements of a task. A strategy for applyingthe assertions of TTI is outlined and directions for futureresearch are suggested.