Understanding the Nature and Extent of IS Project Escalation: Results from a Survey of IS Audit and Control Professionals

  • Authors:
  • Mark Keil;Joan Mann

  • Affiliations:
  • -;-

  • Venue:
  • HICSS '97 Proceedings of the 30th Hawaii International Conference on System Sciences: Information System Track-Organizational Systems and Technology - Volume 3
  • Year:
  • 1997

Quantified Score

Hi-index 0.00

Visualization

Abstract

Runaway IS projects continue to be reported regularlyin the trade press, but surprisingly little is known about:(1) how widespread the problem actually is, and (2) thefactors that cause it to occur. Many runaway IS projectsappear to represent what can be described as escalatingcommitment to a failing course of action. A survey ofInformation Systems Audit and Control Association(ISACA) members was undertaken in order to understandmore about the prevalence of IS project escalation andthe factors that cause it. The results are startling:Escalation occurs in 30-40% of IS projects and projectsthat escalate are rarely completed and implementedsuccessfully. What is more, escalation appears to becaused by a combination of project management as wellas psychological, social, and organizational factors.