Shaping the future: business design through information technology
Shaping the future: business design through information technology
Electronic Commerce: B2c Strategies and Models
Electronic Commerce: B2c Strategies and Models
The New Organizational Wealth: Managing and Measuring Knowledge-Based Assets
The New Organizational Wealth: Managing and Measuring Knowledge-Based Assets
Wellsprings of Knowledge: Building and Sustaining the Sources of Innovation
Wellsprings of Knowledge: Building and Sustaining the Sources of Innovation
The Cluetrain Manifesto: The End of Business as Usual
The Cluetrain Manifesto: The End of Business as Usual
Working Knowledge: How Organizations Manage What They Know
Working Knowledge: How Organizations Manage What They Know
The knowledge management spectrum: the human factor
Knowledge management in the sociotechnical world
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This paper proposes that the next wave of electronic business (e-business) will move from current transaction based e-business to the merging of e-business and knowledge management, and that organizations that have already internally adopted knowledge management (KM) will find the transition to this next wave of e-business a natural and sustainable act. The first part of the paper explores recent trends and forecasts pertaining to e-business and KM, concluding that organizations are moving towards a more networked economy where partnerships, collaboration and knowledge sharing will complement current transactional e-business, and that successful KM requires a balance between technology and organizational change interventions. The second part of the paper explores the issues associated with establishing a knowledgesharing culture in preparation for the next proposed evolution of e-business by presenting interim results of a current study into the adoption of KM practices by staff in a global IT services company. Instantiating various adoption models, the study investigated time of adoption and potential factors that influenced the adoption of 2 KM applications by 283 survey respondents. The findings of this research are interpreted in light of the proposed next wave of e-business, providing additional considerations and actions that organizations may take to successfully participate in the evolution of e-business in a more knowledge sharing based networked economy.