Bad software: what to do when software fails
Bad software: what to do when software fails
Testing Computer Software
1st workshop on legal issues of documentation
Proceedings of the 22nd annual international conference on Design of communication: The engineering of quality documentation
Intellectual property aspects of web publishing
Proceedings of the 22nd annual international conference on Design of communication: The engineering of quality documentation
Liability for defective content
Proceedings of the 22nd annual international conference on Design of communication: The engineering of quality documentation
Good/fast/cheap: contexts, relationships and professional responsibility during software development
Proceedings of the 2006 ACM symposium on Applied computing
Expect the unexpected: error code mismatches between documentation and the real world
Proceedings of the 9th ACM SIGPLAN-SIGSOFT workshop on Program analysis for software tools and engineering
| Hi-index | 0.00 |
Several companies are careless about the accuracy of their user manuals and online help, leading readers to believe that a product has characteristics that it lacks. Under American law, buyers of goods have a right to expect a manufacturer to stand behind its claims. False claims in documentation might subject the manufacturer to liability for breach of warranty, fraud, or deceptive trade practices. Warranty law has been evolving recently, with the development of the Uniform Computer Information Transactions Act and revisions to the Uniform Commercial Code.