A project management quality cost information system for the construction industry

Authors:
Peter E. D. Love;Zahir Irani
Affiliations:
We-B Centre, School of Management Information Systems, Edith Cowan University, Churchlands, Perth, WA;Department of Information Systems and Computing, Brunel University, Uxbridge, Middlesex UB8 3PH, UK
Venue:
Information and Management
Year:
2003

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Abstract

A prototype Project Management Quality Cost System (PROMQACS) was developed to determine quality costs in construction projects. The structure and information requirements that are needed to provide a classification system of quality costs were identified and discussed. The developed system was tested and implemented in two case study construction projects to determine the information and management issues needed to develop PROMQACS into a software program. In addition, the system was used to determine the cost and causes of rework that occurred in the projects. It is suggested that project participants can use the information in PROMQACS to identify shortcomings in their project-related activities and therefore take the appropriate action to improve their management practices in future projects. The benefits and limitations of PROMQACS are identified.