Agents that reduce work and information overload
Communications of the ACM
The emerging role of electronic marketplaces on the Internet
Communications of the ACM
Price behavior in a market with internet buyer's agents
ICIS '97 Proceedings of the eighteenth international conference on Information systems
The Psychology of Human-Computer Interaction
The Psychology of Human-Computer Interaction
Is it an Agent, or Just a Program?: A Taxonomy for Autonomous Agents
ECAI '96 Proceedings of the Workshop on Intelligent Agents III, Agent Theories, Architectures, and Languages
Agents' roles in B2C e-commerce
AI Communications
Shopbots: A Syntactic Present, A Semantic Future
IEEE Internet Computing
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Over the last decade of rise and growth of e-commerce, a large number and variety of electronic comparison-shopping agents have emerged on the Web, but little research has been done on classifying them. In this paper, we propose a conceptual schema for categorizing comparison-shopping agents into three groups: differentiation agents, evaluation agents and preference agents. We describe and analyze each category in detail. We suggest that comparison-shopping agents can be regarded as a species in the ecosystem of Internet. They compete and cooperate with each other for information extraction and aggregation. By extending the classification, we suggest that a new species of comparison-shopping agent will emerge driven by technology evolution and consumer demand.