A case study in pervasive retail
WMC '02 Proceedings of the 2nd international workshop on Mobile commerce
Systems architecture for pervasive retail
Proceedings of the 2003 ACM symposium on Applied computing
A review for mobile commerce research and applications
Decision Support Systems
rfid in pervasive computing: State-of-the-art and outlook
Pervasive and Mobile Computing
Supply chains of the future and emerging consumer-based electronic services
PCI'05 Proceedings of the 10th Panhellenic conference on Advances in Informatics
Analysing m-commerce research: technology, applications and research themes
International Journal of Mobile Communications
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In the emerging world of the new consumer and the `anytime, anywhere' mobile commerce, appliances are located at the collision point of the retailer and consumer agendas. The consequence of this is twofold: on the one hand appliances that were previously considered plain and utilitarian become entertainment devices and on the other, for the effective design of consumer appliances it becomes paramount to employ multidisciplinary expertise. In this paper, we discuss consumer perceptions of a retailtainment commerce system developed in collaboration between interactivity designers, information systems engineers, hardware and application developers, marketing strategists, product development teams, social scientists and retail professionals. We discuss the approached employed for the design of the consumer experience and its implications for appliance design.